PRESS RELEASE
20 May 2005
Apple Announces Recall of iBook and PowerBook Computer Batteries
Apple’s Recall Hotline: 0870 876 0753 (UK) or 1850 946 191 (Ireland)
May 20th, 2005
Apple today announced a voluntary recall of the following consumer products. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: Rechargeable batteries for iBook G4 and PowerBook G4 computers.
Units: About 225,000 units (worldwide)
Computer Manufacturer: Apple Computer Inc., of Cupertino, California, USA.
Battery Manufacturer: LG Chem Ltd., of South Korea
Hazard: An internal short can cause the battery cells to overheat, posing a fire hazard to consumers.
Incidents/Injuries: Apple has received six reports worldwide of batteries overheating, including two reports in the United States.
Description: The recalled lithium ion batteries are used with the following computers: 12-inch iBook G4, 12-inch PowerBook G4 and 15-inch PowerBook G4. The recalled batteries include those with model numbers A1061, A1078 and A1079 and serial numbers that begin with HQ441 through HQ507 or 3X446 through 3X510. Consumers should remove the battery from the computer to view the model and serial numbers labelled on the bottom of the unit. No other PowerBook or iBook batteries are involved in this recall.
12-inch iBook G4
Battery Model Number A1061
Serial Number Range HQ441 - HQ507
Battery Model Number A1061
Serial Number Range HQ441 - HQ507
12-inch PowerBook G4
Battery Model Number A1079
Serial Number Range 3X446 - 3X510
Battery Model Number A1079
Serial Number Range 3X446 - 3X510
15-inch PowerBook G4
Battery Model Number A1078
Serial Number Range 3X446 - 3X509
Battery Model Number A1078
Serial Number Range 3X446 - 3X509
Sold at: National and regional resellers, cataloguers, and Apple’s online and retail stores sold the computers with the batteries between October 2004 and May 2005. The batteries also were sold separately.
Assembled in: Taiwan and China
Remedy: Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge. After removing the recalled battery from their iBook or PowerBook, consumers should plug in the AC adaptor to power the computer until a replacement battery arrives.
Consumer Contact: Contact Apple at 0870 876 0753 (UK) or 1850 946 191 (Ireland). Lines are open Monday-Friday 0800-2000 and Saturday 1000-1800. Alternatively, log on to Apple’s Web site at https://102.p.syniva.es/ie/support/batteryexchange/ to check your battery’s serial number and apply for a replacement battery.
Press Contacts:
Apple UK and Ireland Public Relations
Email: [email protected]
Phone: +44 (0)20 8218 1440
Apple UK and Ireland Public Relations
Email: [email protected]
Phone: +44 (0)20 8218 1440
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